Can large language models be used to strengthen patient safety? Results from Region Västmanland suggest that the answer is yes.
"Healthcare has collected a goldmine of information that we now see an opportunity to analyze and use to improve patient safety," says Anders Krifors, Chief Medical Officer and Senior Consultant at the Department of Infectious Diseases at Västerås Hospital.
In a national project, Region Västmanland is now collaborating with, among others, the Region Västra Götaland and Region Skåne to take both technology and necessary data sharing to the next level.
The purpose of registering what are called incident reports (see fact box) is to improve patient safety. By identifying patterns among the incidents that occur, it becomes possible to take preventative measures.
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If we don't have an overview of what is happening, then we also can't work on improvement suggestions in the areas where we have problems, nor can we track whether the proposed measures we actually implement have any effect. We have a very large amount of information that could be of great benefit to patient safety. But we are not using it to its full potential.
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Anders Krifors
Chief Medical Officer and Senior Consultant at the Department of Infectious Diseases at Västerås Hospital
The work already done in Region Västmanland focuses on errors related to medication. Approximately 400 people in the region have received training to be able to make this type of registration. However, the reporting is still done in a very heterogeneous way, and it has also been established that up to 30 percent of all medication incidents are missed.
Together with Mälardalen University, Anders Krifors and his colleagues chose to work with the pharmacists who have the deepest domain knowledge in the area.
"We succeeded in building an AI solution that can perform the classification with the same high quality as these experts. I think that is incredibly exciting, and it shows that the technology works. Hopefully, it can be expanded to more areas," says Anders Krifors.
This is the step that the participants in the project Regional collaboration on the development of AI tools in healthcare now want to take together. Magnus Kjellberg, Director of AI Competence Center at Sahlgrenska University Hospital and Head of AI office at the Region Västra Götaland, is one of the Region Västra Götaland’s representatives in the project.
"Healthcare incidents are a very important application case. But it also only scratches the surface of all the possible applications we have in healthcare for similar solutions. We have an endless amount of text throughout our organizations, and many cases where we could use this language ability not just for deviations, but also for other types of indicators, statistics, and more," says Magnus Kjellberg, continuing:
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It also suggests that we need to be more cautious about creating too much structure too early. It may turn out that we are completely wrong in our hypotheses. It's better to collect free text and then let AI do the classifications we need.
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Magnus Kjellberg
Director of AI Competence Center at Sahlgrenska University Hospital and Head of AI office at the Region Västra Götaland
The AI models responsible for the classification are obviously an important part of the project. But making data accessible between the regions is also a central aspect. Incidents are not necessarily evenly distributed across the country's regions, and if data can be shared nationally, it increases the potential value.
Unlike many other healthcare-related AI initiatives, this project has an advantage: Completed incidents are public records, and thus differ from journal data. Furthermore, in the type of analysis the project is conducting, the identity of the patient involved is not relevant.
Lorna Bartram, Project Manager at AI Sweden, sees this as a great advantage:
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Because incident reports are not surrounded by the same privacy-protecting regulations, this application becomes a good way to understand how the technology can be used in practice. By using data that is easier to work with, we can build concrete solutions, where lessons and results from the work can then be transferred to other applications in healthcare—but also to other sectors of society that handle incident reports.
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Lorna Bartram
AI Transformation Strategist, Healthcare at AI Sweden
This project is co-funded by the European Regional Development Fund, via the Swedish Agency for Economic and Regional Growth.
Read the academic article about Region Västmanland's LLM project regarding medication incidents.
More about the project in the AI Sweden Podcast
Anders Krifors and Magnus Kjellberg joined the AI Sweden Podcast to share further insights into the project.
A patient incident is an undesired event or circumstance that has occurred—or could have occurred—in connection with healthcare services, and which has resulted in, or could have resulted in, harm to a patient.
Incident management involves the systematic process of identifying, documenting, and reporting these events and risks.
All healthcare staff are obligated to report both actual harm and near-miss incidents. The purpose is to learn from these events in order to prevent similar situations from occurring in the future.
Project kick-off
Project participants met in Gothenburg in December 2025 to kick off the project Regional collaboration on the development of AI tools in healthcare.
Kristin Heinonen and Lorna Bartram, project leaders from AI Sweden, during the project kick-off in Gothenburg.
Magnus Kjellberg, Director of AI Competence Center at Sahlgrenska University Hospital and Head of AI office at the Region Västra Götaland.
Marlene Erming, chefssjuksköterska, Lasarettet Trelleborg.
Astrid Sjögren from AI Sweden joined the kick-off to share learnings from other projects.
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