AI for societal benefit: Minister for Public Administration visits AI Sweden in Linköping

On Tuesday, April 21st, Minister for Public Administration Erik Slottner visited AI Sweden in Linköping. Niclas Fock, partner manager at AI Sweden, among others, was present and very positive after the meeting:

From digital forensics to a digital assistant for the public sector

The meeting focused on three different projects. The first concerns how digital tools and AI can be used in criminal investigations. Within the framework of Digital Forensics Sweden, an inter-organizational network and competence center based in Linköping, Linköping University and the Police, among others, are investigating how AI can be used in digital forensics.

"The vision of this particular project is to create a digital virtual witness from all possible data that can be linked to a crime, and to use a language model to speak with the witness about what happened through spoken questions. Such a tool would be an enormous asset for criminal investigators or in court to clarify what actually happened at a crime scene," says Niclas Fock.

DDO – Data-Driven Organizations focuses on developing tools and guidelines to help organizations implement data-driven working methods beyond the prototype and testing stage. The DDO project has gathered experiences from AI projects at companies and authorities such as Volvo and the Swedish Transport Administration, and provides important knowledge about effective AI implementation.

The third and final project discussed involved the development of a shared digital assistant for the public sector. The initiative, which currently involves 55 municipalities, regions, and authorities, aims to contribute to faster case processing and better decision-making within the public sector.  

Within the project, Svea, a chatbot prototype for the public sector, is being developed. The prototype is already showing positive results. Today, it has 6,000 registered users, and of these, 85 percent report time savings, quality improvements, and increased job satisfaction.  

"It is perhaps no surprise that AI has great potential to contribute to improvements and efficiencies in Sweden, not least in the public sector. At AI Sweden, we have long worked on a number of different initiatives to drive change, and to increase and share insights about the opportunities and challenges that the technology brings," says Niclas Fock.

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